Privacy Policy

RC Grading and Hauling

Ellijay, Georgia

Phone: (706) 889-8058

Last Updated: 1/1/2025

RC Grading and Hauling (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, submit forms, request quotes, or communicate with us by phone, text, email, or through social media advertising platforms including Meta (Facebook and Instagram).

By using our website or submitting your information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following personal information when you submit a form, request a quote, or communicate with us:

• Name

• Phone number

• Email address

We may also collect basic technical data such as:

• IP address

• Browser type

• Device type

• Pages visited on our website

This information is used strictly for operational and communication purposes.

2. How We Use Your Information

We use your information for the following business purposes:

• Responding to inquiries and quote requests

• Scheduling services

• Providing customer support

• Sending service updates and appointment details

• Sending marketing communications, promotions, or informational messages by SMS or email

• Improving our website and customer experience

• Complying with legal obligations

3. SMS and Email Communications

By submitting your phone number or email through our website, contact form, lead form, or advertising form, you consent to receive:

• Text messages regarding quotes, appointments, and service updates

• Text messages containing promotional content

• Email communications for service, scheduling, or promotional purposes. Message and data rates may apply.

You may opt out at any time:

• SMS Opt-Out: Reply STOP to any text message

• Email Opt-Out: Click “unsubscribe” in any email or reply requesting removal

We will honor all opt-out requests promptly.

4. How We Share Your Information

We do not sell, rent, trade, or share your personal information with third parties.

The only circumstances under which your data may be disclosed are:

• To service providers who assist with business operations (such as email or SMS platforms), and only as needed

• When required by law, regulation, or legal process

• To protect our rights, property, and operations

These service providers are not permitted to use your data for their own purposes.

5. Data Security

We take reasonable administrative and technical measures to protect your information from unauthorized access, misuse, or disclosure.

However, no method of electronic transmission is 100 percent secure, and we cannot guarantee absolute security.

6. Meta (Facebook/Instagram) Advertising Compliance

When you provide information through a Meta lead form or advertisement, that information is used only for:

• Contacting you regarding your quote or request

• Service-related communication

• Optional marketing messages

We do not share or resell data obtained from Meta platforms.

We comply with Meta’s Lead Ads Terms, Data Processing Terms, and Privacy Requirements.

7. Cookies and Tracking Technologies

Our website may use cookies or similar tools to improve functionality and analyze website performance.

You may disable cookies in your browser settings.

8. Your Rights

You may request:

• Access to the personal information we have collected

• Correction of inaccurate information

• Deletion of your information

To submit a request, contact us at (706) 889-8058.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Last Updated: 1/1/2025

These Terms of Use govern your access to and use of the RC Grading and Hauling website.

By using our website, you agree to these Terms.

1. Use of Website

You agree to:

• Use the website only for lawful purposes

• Not engage in any activity that disrupts or damages the website

• Not attempt to access secure areas or interfere with website operations

2. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of RC Grading and Hauling.

You may not copy, reproduce, modify, or distribute any content without written permission.

3. No Professional Guarantees

Information on this website is provided for general purposes only.

Quotes and pricing require direct consultation and confirmation.

4. Links to Third-Party Sites

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those sites.

5. Limitation of Liability

RC Grading and Hauling is not liable for any damages resulting from:

• Use or inability to use the website

• Errors, interruptions, or delays

• Harm caused by downloaded content

• Unauthorized access or alteration of your data

Use the website at your own risk.

6. Governing Law

These Terms are governed by the laws of the State of Georgia.

Any disputes must be resolved in Georgia courts.

7. Contact Information

RC Grading and Hauling

Ellijay, Georgia

Phone: (706) 889-8058

For questions about this Privacy Policy or Terms of Use, contact us directly.